Privacy Policy

Who we are

Data controller: Redogi Handmade

Contact: redogihandmade@gmail.com

What data we collect

We may collect and process the following information:

• Name
• Email address
• Delivery address
• Order details
• Messages sent via email or contact forms
• Basic technical data such as IP address and browser type

Payment details are not stored or processed by this website.

Payments

All payments are processed securely by Square. We do not have access to your card details.

Square acts as a separate data controller for payment information and operates under its own privacy policy.

Why we collect your data

We collect personal data to:

• Respond to enquiries
• Process and fulfil orders
• Provide customer support
• Meet legal and accounting obligations

We only collect data that is necessary for these purposes.

How we store your data

Your data is stored securely and only kept for as long as necessary:

• Order records may be retained for accounting and legal purposes
• Email correspondence is kept only as long as needed to respond or support customers

Sharing your data

We only share your data where necessary, such as with:

• Square (for payment processing)
• Delivery providers (to fulfil orders)

We do not sell your data.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing

To exercise these rights, contact redogihandmade@gmail.com.

Cookies

This website may use basic cookies for functionality or analytics. No tracking cookies are used for advertising.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner's Office (ICO).