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Privacy Policy
Last updated: June 2026
Redogi Handmade Naturals respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why we collect it, and what your rights are.
1. Who we are
Data controller: Redogi Handmade Naturals
Contact: redogihandmade@gmail.com
Address: 152 Cornwall Avenue, Bispham, Blackpool, FY2 9QR
2. What data we collect
We may collect and process the following information:
- Name
- Email address
- Delivery address
- Order details
- Messages sent via email or contact forms
- Basic technical data such as IP address and browser type
Payment details are not stored or processed by this website. All payments are processed securely by Square, which acts as a separate data controller for payment information and operates under its own privacy policy.
3. Why we collect your data
We collect personal data for the following purposes:
| Purpose | Lawful basis | Retention |
|---|---|---|
| Respond to enquiries | Legitimate interests | 3 years from last contact |
| Process and fulfil orders | Contract | 7 years (accounting obligations) |
| Provide customer support | Contract / Legitimate interests | Duration of relationship + 3 years |
| Fulfil legal and accounting obligations | Legal obligation | As required by law (min. 6 years) |
We only collect data that is necessary for these purposes and will never sell your data to third parties.
4. How we store your data
Your data is stored securely and only kept for as long as necessary for the purposes described above, or as required by law.
Email correspondence is kept only as long as needed to support customers or resolve enquiries. Financial and order records are retained for a minimum of six years to meet legal accounting obligations.
5. Sharing your data
We only share your data where necessary, with:
- Square — for payment processing
- Delivery providers — to fulfil orders
We do not sell your data.
6. Cookies
This website may use basic cookies to support site functionality and to understand how visitors use the site.
Under the Privacy and Electronic Communications Regulations 2003, as updated by the Data (Use and Access) Act 2025, certain analytics cookies that do not identify you personally may be used without requiring your prior consent, where they are used solely to measure website performance.
No cookies are used for advertising or cross-site tracking. You can manage cookie preferences through your browser settings at any time.
7. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Raise a data protection complaint with us directly (see Section 8)
To exercise any of these rights, contact redogihandmade@gmail.com.
8. Data protection complaints
If you have a concern about how we have handled your personal data, you can raise a complaint with us directly. This is a legal right under the Data (Use and Access) Act 2025, in force from 19 June 2026.
Email redogihandmade@gmail.com with the subject line 'Data Protection Complaint'. We will acknowledge your complaint within 30 days of receipt and provide a full response without undue delay.
If you are not satisfied with our response, you may escalate to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Get in touch
Redogi Handmade Naturals | redogihandmade@gmail.com | 07990 654099
152 Cornwall Avenue, Bispham, Blackpool, FY2 9QR